Do you have friends or family members that are gluten free? It’s becoming growingly more important for restaurants, cafes, and coffee shops to offer items that appeal to those with allergies and special diets. Many people have at least one family member that falls...

What do people see when they Google your business? Do you have a website? Does it show up on Google? Are there any reviews?  Are they positive?  How many stars do you have on Yelp!?  Do the pictures of your food look good? Digital Word of Mouth Before iPhones and...

Among the top customer complaints in the restaurant industry are inaccurate orders and slow service.  People do not enjoy waiting, especially when they are hungry.  Hungry can turn to “hangry” quickly, and lead to unhappy customers.  A sandwich cooked too little or...

Many restaurants, cafes, bars, and even stores are adding handheld tablets to the point of sale.  Tablets are easy to hold and give servers and baristas the freedom to take orders at the table or bar instead of the terminal.  Tablets are either Android or iOS based...

Transitioning to EMV payments The days of swiping debit/credit cards are becoming obsolete, replaced with the new standard for payment, EMV. EMV stands for Europay, Mastercard, and Visa, the founders of the new “chip card” payment. Many new debit and credit cards are...

Many places, like restaurants, cafes, and theaters are moving away from traditional paper when it comes to their menus, specials, and advertisements. Instead they are using digital signage. What exactly is digital signage? Digital signage is a modern, flexible way to...

The restaurant industry can be extremely competitive today. On a local level, you are competing with many, potentially similar, restaurants within a few miles. The amount of restaurants even increases in big cities like Orlando. Marketing and a strong social media...